We Help Teams Overcome the IT management challenge

Get the Most From Your Cloud-based Services

Are you ready to benefit from our expertise?

Get process automation to help your teams succeed, and software license management and software license sales to simplify your life. All delivered by a San Francisco Bay Area firm that has achieved the most select level of Atlassian certification: Atlassian Platinum Solution Partner. Coyote Creek can help make your project a success by bringing you.

  • You get the features and services you’d expect from a world-class service desk, a deep technical bench and an on-shore 24x7x365 operations center.

  • You can have some applications on Azure, some on Amazon Web Services (AWS), some in third-party data centers and some on-prem.

  • Cloud Services removes the complexity and pain of managing your ever-evolving multi-cloud/hybrid IT environment.

WHATEVER SITUATIONS ARISE, YOU'LL BE ABLE TO RELAX KNOWING WE'RE HANDLING IT.

Rigorous

Rigorous

Using our proven best-practices, we’ll go beyond simply monitoring your applications and infrastructure. We’ll also monitor your cloud service providers, too.

Vendor-agnostic

Vendor-agnostic

Coyote Creek is an Atlassian Platinum Solution Partner, AWS Partner, and a Microsoft Gold Cloud Partner, experienced with a wide range of platforms and products.

Responsive

Responsive

To all your requests and/or monitoring alerts. Once alerts occur, we’ll troubleshoot the problem, perform a detailed root cause analysis, and do whatever is necessary to get the situation resolved.

Proactive

Proactive

We’ll never wait until our service desk is flooded with service tickets to take action. If something doesn’t look quite right we’ll work hard to fix it long before you and your end users are affected at all.

TELL US YOUR CHALLENGE AND WE'LL SHOW YOU A SOLUTION FOR IT

Concierge Desk

Have a single point of contact for all of your Cloud Services needs that’s available 24x7x365—one place to call with your questions, requests, vendor issues and more.

Monitoring

Enjoy the holidays with your family and rest peacefully each night, knowing that regardless of where things are deployed, Coyote Creek willalwayshave eyes on all of your environment for you.

Incident Management

Relax while we apply our well-proven process for effectively resolving incidents when they occur,
restoring service/functionality as quickly as possible.

Change Management

Eliminate the problems that can occur when unmanaged, unauthorized changes are introduced into your environment.

Vendor Interface

Let Coyote Creek navigate your ticket through your various vendors’ support systems, ensuring your issues are addressed, followed up on and communicated.

Project Flex Hours

Take advantage of a set number of project hours each month to get your minor projects—such as implementing new features, services, applications or systems—handled.

Expert Guidance and Advice

Receive strategic advice and ongoing counsel to help you maximize your productivity and investment in the cloud.

Value Maximization

Ensure you’re getting the full value of all of the services and tools that you’re paying for anyway with your SaaS services and license entitlements.

 

 

TALK TO AN ATLASSIAN EXPERT NOW

At Coyote Creek we’re all about technology, but we know it’s the human connection that makes the difference in all that we do.

If you’d like to discuss any of your Atlassian needs, please fill out the contact form below, and we will follow up with you.

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1- RMM to CloudServices