Comprehensive Monitoring is Crucial
From networks and servers to email, devices, and everything else, your end users rely on the constant availability of your entire system. Having a comprehensive monitoring solution such as Zenoss in place enables you to proactively prevent problems rather than waiting for breakdowns to occur.

One Month is All It Takes
Coyote Creek specializes in helping organizations start, finish or rescue IT projects that support critical business objectives. With our experience and expertise we can get your Zenoss monitoring system up and running in just one month.

Zenoss is an Excellent Monitoring Solution
Zenoss is a web-based monitoring system that runs on a physical or virtual Linux or UNIX server and is managed through easy-to-use consoles and dashboards. It’s much easier to deploy, maintain, and expand than the “big iron” monitoring systems – for a lot less money and often with much better results.

Some of Zenoss’ most popular features include the use of auto-discovery, creation of role-based permissions, monitoring of all types of servers and applications, event and log management, performance monitoring, and the ability to work with other monitoring systems.

A properly configured and maintained monitoring system is the key to keeping everything up and running. Coyote Creek can help with all aspects of your Zenoss installation, including:

• Planning and Architecture: Getting It Right
  Proper planning is key to the success of your project. Coyote Creek will create a monitoring solution tailored to your specific environment and business requirements.
• Implementation: Making it Work
  Focus on your core services and let us take this project off your plate! Coyote Creek can handle the entire implementation from start to finish. We’ll even take care of the busy work in your environment such as setting up centralized logging, SNMP and WMI authentication, fixing DNS name issues, and more. Our full-service implementation process also includes:
  • Discovery - Setting up the automated discovery and then work closely with you to properly monitor systems for availability and performance.
  • Testing - Every configuration is tested to ensure it works.
  • Customization - Tailoring Zenoss so that it has the right dashboards, reports and alerts for your needs.
  • Templates - To make rolling out new monitors as easy as “drag and drop.”
  • Tuning - Achieving the “right” amount of monitoring to produce the desired results.
• Training and Documentation: Supporting Your Team
  As part of an installation engagement we train both the users and the administrators of the monitoring system. Depending on your needs this can be anything from basic operator training to higher-level instruction.
  
  Of course, at Coyote Creek we document everything we do. We’ll include a Wiki on the monitoring system where information specific to your installation can be properly tracked and collected, with version control. This Wiki can then be used to create run books or for other IT documentation needs.
• On-Going Support: Keeping it Running
  Over time your monitoring system will stay constant while your overall system will change. That’s why we provide both Level 1 and Level 2 support. By coming back on a regular basis we can make sure that everything is kept in alignment and running smoothly.

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