Atlassian and JIRA Consulting, Support & Licensing

A Deep Bench of Expertise with Atlassian Development Tools

Get process automation to help your teams succeed, and software license management and software license sales to simplify your life. All delivered by a San Francisco Bay Area firm that has achieved the most select level of Atlassian certification: Atlassian Platinum Solution Partner. Coyote Creek can help make your Atlassian project a success by bringing you… Contact us Today!

  • Atlassian JIRA support consulting, and project services, support, consulting, upgrades and licensing for the entire Atlassian suite (including plugins!).
  • Extensive experience using Atlassian and Atlassian application lifecycle management practices and tools to address enterprise-level issues.
  • A set of proven solutions, customized to meet your organization’s needs.

SERVICES

Consulting

Consulting

Coyote Creek provides expert JIRA consulting, Confluence consulting and consulting services for other Atlassian products. Of course, there’s no point in automating an inefficient process.

Projects

Projects

When you’ve already optimized the processes and know exactly what you want, Coyote Creek’s Atlassian project services can get the job done. As Atlassian Platinum Solution Partners we know the products. Count on us to complete the project as smoothly and uneventfully as possible.

Upgrades

Upgrades

Looking for a cost-effective way to upgrade to the latest version of your Atlassian software? Our fixed price EXPRESS upgrade package is for you. Thanks to our extensive experience with Atlassian products, you’ll get a proven upgrade methodology that avoids problems and minimizes downtime.

Support

Support

Need JIRA support or support for your other Atlassian products? Atlassian relies on partners like Coyote Creek to provide it. Purchase support hours for use as needed, or opt for our full 24/7/365 managed services solution. Either way you get an expert on call to address issues when they arise.

Licenses

Licenses

From Atlassian software license sales to Atlassian software license management, Coyote Creek can help you determine which licenses and plug-ins you should purchase, and clean-up, rationalize and co-terminate the licenses you already have.
Plus, we offer payment terms (although Atlassian does not).

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Training

Training

Coyote Creek Consulting is now certified as an Atlassian Authorized Training Partner. Now our clients can enjoy the convenience of getting everything they need from one Atlassian provider.


PRODUCTS WE SUPPORT

Jira Software

Once you start using JIRA software you’ll quickly understand why it’s the number one development tool for Agile teams. Use an out-of-the-box workflow or create your own. Either way JIRA software can improve your team’s performance at every step of the development process: planning, tracking, releasing and reporting.

HipChat

Why do so many teams love using HipChat for group and private chat, file sharing and integrations? Because it’s chat that’s built for business. HipChat is secure, persistent and searchable, and it works on all platforms. You get easy screen sharing, drag and drop file sharing, video calling, screen sharing and much more.

Bitbucket

Known as the Git solution for professional teams, Bitbucket is a distributed version control system that lets you secure your software development workflow. With Bitbucket you get granular permissions at the project, repository or branch level; your choice of flexible deployment models; and the ability to scale to any size.

Jira Service Desk

JIRA Service Desk software gives your employees an easy way to ask for help while helping your service personnel track and resolve incidents. Fast to implement and simple to use, JIRA Service Desk provides reports that let you catch bottlenecks early, visual SLAs to support prioritization, and automation of repetitive tasks.

Confluence

Confluence document collaboration software gives your team one centralized web-based place to organize their work, create documents and provide feedback to each other. Which means less time spent hunting things down, and more time making things happen. You can even give every group its own space to store work.

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Add-Ons

Overwhelmed by add-on choices? Let Coyote Creek help you winnow the list down to a handful that will exactly meet your needs, and then configure and deploy the ones you choose. We’ve helped customers successfully deploy all of the most popular Atlassian add-ons, so we can eliminate the guesswork for you.


RECENT NEWS

HipChat

Using HipChat to Improve Operational Effectiveness

By Neivath Cheung Systems Engineer Like many teams in the IT world, the members of Coyote Creek’s Remote Monitoring and Management (RMM) practice are quite spread out geographically. We’ve got team members located everywhere from California and New York to Florida and Asia. Needless to say, there’s no break room in which we can all gather to talk things over! Which is why having a great communications system in place is vital. This is where… read more


JIRA

Things to Consider When Setting Up JIRA Data Center

Things to Consider When Setting Up JIRA Data Center By Dave Theodore Atlassian Team Manager JIRA, Atlassian’s development tool for Agile teams, is available in the Cloud as well as in two on-prem versions: JIRA Server and JIRA Data Center. JIRA Server is just that—one server that does everything. JIRA Data Center is a multi-server solution designed for both high availability and easy scalability. With multiple Data Center machines running, you don’t have to worry… read more


DevOxx

See You at DevOxx!

See You at DevOxx!  By Dave Theodore Atlassian Team Manager If you’re a developer, chances are DevOxx, the annual conference that’s by and for developers, is already on your calendar. With over 200 sessions to choose from, this year’s event, which will be held March 21 to 23 at the San Jose Convention Center, truly has something for everyone. Learn from the keynotes, conferences and “quickie” talks. Take part in one of the hands-on labs.… read more


JIRA

Passing the JIRA Certification Exam

Passing the JIRA Certification Exam By David Sokolowski Atlassian Solutions Architect Last year Atlassian announced that it would be offering an Administration Certification for both JIRA and Confluence, as well as a preparation course for the Certification exam. As an Atlassian Platinum Solution Partner, Coyote Creek Consulting has set a goal of having all of our Atlassian engineers certified in both JIRA and Confluence. I recently passed the exam to become an Atlassian certified JIRA… read more


Atlassian

Switching from Microsoft to Atlassian as a Senior Systems Engineer

My Experiences Switching from Microsoft to Atlassian as a Senior Systems Engineer By Ryan Skarra-Gallagher Senior Systems Engineer     For over 15 years my systems engineering work has focused exclusively on Microsoft products. I have worked with everything from Active Directory, Exchange, SharePoint and SQL to the Systems Center suite of software, all of the Office 365 offerings, and all of the related infrastructure (VMware, storage, etc.). During the past five or six years… read more


eazyBI

7 Reasons Why I Love eazyBI

7 Reasons Why I Love eazyBI By Sean Jason Byrne Atlassian Team Senior Engineer Customers often ask me for a reporting system that will let them easily pull metrics out of JIRA, Confluence and Bamboo, as well as out of other databases that are unrelated to the Atlassian tools. They want to interrelate that data and get meaningful metrics so they can know how well they are using their Atlassian tools and what type of… read more


Atlassian