Atlassian and JIRA Consulting, Support & Licensing

A Deep Bench of Expertise with Atlassian Development Tools

Get process automation to help your teams succeed, and software license management and software license sales to simplify your life. All delivered by a San Francisco Bay Area firm that has achieved the most select level of Atlassian certification: Atlassian Platinum Solution Partner. Coyote Creek can help make your Atlassian project a success by bringing you… Contact us Today!

  • Atlassian Jira support consulting, and project services, support, consulting, upgrades and licensing for the entire Atlassian suite (including plugins!).
  • Extensive experience using Atlassian and Atlassian application lifecycle management practices and tools to address enterprise-level issues.
  • A set of proven solutions, customized to meet your organization’s needs.




Coyote Creek provides expert JIRA consulting, Confluence consulting and consulting services for other Atlassian products. Of course, there’s no point in automating an inefficient process.



When you’ve already optimized the processes and know exactly what you want, Coyote Creek’s Atlassian project services can get the job done. As Atlassian Platinum Solution Partners we know the products. Count on us to complete the project as smoothly and uneventfully as possible.



Looking for a cost-effective way to upgrade to the latest version of your Atlassian software? Our fixed price EXPRESS upgrade package is for you. Thanks to our extensive experience with Atlassian products, you’ll get a proven upgrade methodology that avoids problems and minimizes downtime.



Need JIRA support or support for your other Atlassian products? Atlassian relies on partners like Coyote Creek to provide it. Purchase support hours for use as needed, or opt for our full 24/7/365 managed services solution. Either way you get an expert on call to address issues when they arise.



From Atlassian software license sales to Atlassian software license management, Coyote Creek can help you determine which licenses and plug-ins you should purchase, and clean-up, rationalize and co-terminate the licenses you already have.
Plus, we offer payment terms (although Atlassian does not).

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Coyote Creek Consulting is now certified as an Atlassian Authorized Training Partner. Now our clients can enjoy the convenience of getting everything they need from one Atlassian provider.


Jira Software

Once you start using JIRA software you’ll quickly understand why it’s the number one development tool for Agile teams. Use an out-of-the-box workflow or create your own. Either way JIRA software can improve your team’s performance at every step of the development process: planning, tracking, releasing and reporting.


Why do so many teams love using HipChat for group and private chat, file sharing and integrations? Because it’s chat that’s built for business. HipChat is secure, persistent and searchable, and it works on all platforms. You get easy screen sharing, drag and drop file sharing, video calling, screen sharing and much more.


Known as the Git solution for professional teams, Bitbucket is a distributed version control system that lets you secure your software development workflow. With Bitbucket you get granular permissions at the project, repository or branch level; your choice of flexible deployment models; and the ability to scale to any size.

Jira Service Desk

JIRA Service Desk software gives your employees an easy way to ask for help while helping your service personnel track and resolve incidents. Fast to implement and simple to use, JIRA Service Desk provides reports that let you catch bottlenecks early, visual SLAs to support prioritization, and automation of repetitive tasks.


Confluence document collaboration software gives your team one centralized web-based place to organize their work, create documents and provide feedback to each other. Which means less time spent hunting things down, and more time making things happen. You can even give every group its own space to store work.

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Overwhelmed by add-on choices? Let Coyote Creek help you winnow the list down to a handful that will exactly meet your needs, and then configure and deploy the ones you choose. We’ve helped customers successfully deploy all of the most popular Atlassian add-ons, so we can eliminate the guesswork for you.


JIRA Workflow

JIRA Workflow Separation of Duties

JIRA Workflow By Logan Hawkes Senior Atlassian Engineer The JIRA Administrator and the Scrum Master were not seeing eye-to-eye. The JIRA Administrator wanted to get some firm rules in place regarding who would be allowed to transition issues between different statuses in the workflow. The Scrum Master was vigorously resisting this effort. “Everything is running smoothly,” the Scrum Master argued. “The team is under a lot of pressure to meet our deadlines, and we’re handling… read more

Atlassian Summit

Atlassian Summit 2017 – Don’t miss out!

 Atlassian Summit Atlassian’s annual user conference, Atlassian Summit, will take place September 12th to 14th at the San Jose Convention Center. It is expected to have the highest turnout yet. If attending, you can enjoy industry user groups, training courses, keynotes, breakout sessions, parties, and more! Learn about the latest Atlassian services from Atlassian Platinum Solution Partners like Coyote Creek. As a Bronze Sponsor, Coyote Creek will have a booth (booth 903) showcasing the company’s Atlassian… read more

Business Process Automation

Using JIRA Core for Business Process Automation

By Dave Kremer Guest Blogger San Francisco Bay Area Atlassian User Group Leader Atlassian’s JIRA was originally created as a tool to give software developers everything they need to build great software through strong teamwork, from project management to issue tracking. And Atlassian did a fabulous job with this! If you talk to developers, you quickly find that those who use Atlassian’s tools are extremely enthusiastic about them. Although Atlassian initially focused exclusively on meeting… read more

Atlassian Crowd

Simplifying Atlassian Crowd Security

By Sean Jason Byrne Atlassian Team Senior Engineer Atlassian sells its Crowd software as a way to centralize identity management for your Atlassian applications. Crowd lets you manage users from multiple directories via a single admin console and control application permissions from one place. It gives you Single Sign On, group permissions, one area from which to control your Atlassian security, user aliases, and more. All very nice to have…but not the main reason why… read more

JIRA settings

The JIRA Settings that Can Cause JIRA to Crawl

JIRA Settings By Logan Hawkes Senior Atlassian Engineer You’ve got a JIRA server running on the perfect environment. It lives on its own ESX server, and it has been allocated a dozen CPUs, 40 GB RAM, a terabyte of lightning-fast fiber-connected SSD storage space, and enough network bandwidth to stream an actual stream. Your authentication is on a remote Active Directory server, your database is on a dedicated remote server, and the ping time between them is so low that they might as well be sharing… read more

JIRA Permissions

How to Avoid Problems with JIRA Permissions

JIRA Permissions By Sean Jason Byrne Atlassian Team Senior Engineer There are a lot of aspects to Atlassian security. In this post I will focus on JIRA Permission Schemes and Project Roles, and how you can simplify these while still providing your Users with the access they need. Keeping the JIRA security simple will make administrating JIRA much easier. This way Users will have just enough access to perform their work within their role at… read more