Atlassian and Jira Consulting, Support & Licensing

A Deep Bench of Expertise with Atlassian Development Tools

Get process automation to help your teams succeed, and software license management and software license sales to simplify your life. All delivered by a San Francisco Bay Area firm that has achieved the most select level of Atlassian certification: Atlassian Platinum Solution Partner. Coyote Creek can help make your project a success by bringing you… Contact us Today!

  • Atlassian Jira support consulting, and project services, support, consulting, upgrades and licensing for the entire Atlassian suite (including plugins!).
  • Extensive experience using Atlassian and Atlassian application lifecycle management practices and tools to address enterprise-level issues.
  • A set of proven solutions, customized to meet your organization’s needs.

Platinum Solution Partner Enterprise clear


SERVICES

Consulting

Consulting

Coyote Creek provides expert Jira consulting, Confluence consulting and consulting services for other Atlassian products. Of course, there’s no point in automating an inefficient process.

Projects

Projects

When you’ve already optimized the processes and know exactly what you want, Coyote Creek’s project services can get the job done. As Atlassian Platinum Solution Partners we know the products. Count on us to complete the project as smoothly and uneventfully as possible.

Upgrades

Upgrades

Looking for a cost-effective way to upgrade to the latest version of your Atlassian software? Our fixed price EXPRESS upgrade package is for you. Thanks to our extensive experience with Atlassian products, you’ll get a proven upgrade methodology that avoids problems and minimizes downtime.

Support

Support

Need Jira support or support for your other Atlassian products? Atlassian relies on partners like Coyote Creek to provide it. Purchase support hours for use as needed, or opt for our full 24/7/365 managed services solution. Either way you get an expert on call to address issues when they arise.

Licenses

Licenses

From Atlassian software license sales to software license management, Coyote Creek can help you determine which licenses and plug-ins you should purchase, and clean-up, rationalize and co-terminate the licenses you already have.
Plus, we offer payment terms (although Atlassian does not).

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Training

Training

Coyote Creek Consulting is now certified as an Atlassian Authorized Training Partner. Now our clients can enjoy the convenience of getting everything they need from one partner.


PRODUCTS WE SUPPORT

Jira Software

Once you start using Jira software you’ll quickly understand why it’s the number one development tool for Agile teams. Use an out-of-the-box workflow or create your own. Either way Jira software can improve your team’s performance at every step of the development process: planning, tracking, releasing and reporting.

HipChat

Why do so many teams love using HipChat for group and private chat, file sharing and integrations? Because it’s chat that’s built for business. HipChat is secure, persistent and searchable, and it works on all platforms. You get easy screen sharing, drag and drop file sharing, video calling, screen sharing and much more.

Bitbucket

Known as the Git solution for professional teams, Bitbucket is a distributed version control system that lets you secure your software development workflow. With Bitbucket you get granular permissions at the project, repository or branch level; your choice of flexible deployment models; and the ability to scale to any size.

Jira Service Desk

Jira Service Desk software gives your employees an easy way to ask for help while helping your service personnel track and resolve incidents. Fast to implement and simple to use, Jira Service Desk provides reports that let you catch bottlenecks early, visual SLAs to support prioritization, and automation of repetitive tasks.

Confluence

Confluence document collaboration software gives your team one centralized web-based place to organize their work, create documents and provide feedback to each other. Which means less time spent hunting things down, and more time making things happen. You can even give every group its own space to store work.

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Add-Ons

Overwhelmed by app choices? Let Coyote Creek help you winnow the list down to a handful that will exactly meet your needs, and then configure and deploy the ones you choose. We’ve helped customers successfully deploy all of the most popular apps, so we can eliminate the guesswork for you.


Find out more about our services!

At Coyote Creek we’re all about technology, but we know it’s the human connection that makes the difference in all that we do.

If you’d like to discuss any of your Atlassian needs, please fill out the contact form below, and we will follow up with you.

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RECENT NEWS

Jira Service Desk is So Incredibly Popular and This is Why

  By Dave Theodore Atlassian Team Manager If you’re in the market for a service desk solution, you’re probably wondering if Jira Service Desk is for you. Perhaps whatever you’re currently using to run your service desk just isn’t working for you anymore, is too expensive or is being discontinued by the vendor. Maybe you don’t currently have a service desk system at all, but want to implement one. Whatever your reason, you want to… read more


Getting Started with an ITSM Knowledge Base

By Josh Knutkowski Senior Atlassian Engineer One of our clients is a huge proponent of Jira Service Desk, Atlassian’s software for tracking and resolving issues. When they first started using Jira Service Desk they had to work hard to talk departments into using it. Now that it has gained traction in their company, department heads are coming to IT asking to be set up on the system. As a result, they’re using Jira Service Desk… read more


Jira Service Desk

4 Reasons Why Jira Users Love Jira Service Desk

By: Dave Theodore Atlassian Team Manager Over the past few years we’ve found that more and more of our clients are using Atlassian’s Jira. Whether they’ve implemented Jira as a development tool or are taking advantage of one of its other applications (such as tracking business processes and work flows), most have one thing in common: They love Jira and Jira Service Desk! Since Atlassian restructured Jira into three separate products with the release of… read more


Confluence on Windows Server

Tips for Upgrading Atlassian Confluence on Windows Server

Confluence on Windows Server By Olena Vasylevska Senior Systems Engineer Running Atlassian Confluence on Windows Server and planning to do an upgrade? I have found that the keys to success are planning (I can’t stress this enough!), creating detailed documentation and having a complete successful dry run. Here are some tips for making the process go smoothly… Start with an evaluation of your environment – The results of this evaluation will help inform your planning… read more


Atlassian Licensing Co-Termination

Atlassian Licensing Co-Termination Simplifies Your Atlassian Experience

 Atlassian Licensing Co-Termination By Jessica Rodriguez Account Executive When was the last time you took an inventory of your Atlassian software licenses? When you include all of the tools and add-ons that your team is using, do you know what licenses you’re paying for—and whether or not they’re actually being used? More importantly, do you have a system in place for managing all of these licenses, to ensure that important renewals don’t get overlooked? It’s… read more


JIRA Software Data Center

Deploying JIRA Software Data Center in AWS

JIRA Software Data Center By Matt Starr Senior Systems Engineer Great news! JIRA Software Data Center deployments within Amazon Web Services (AWS) have just gotten easier. Why? Because an AWS Quick Start deployment package is now available. By automatically setting up multiple necessary items needed for Data Center to function correctly, this Quick Start package makes deploying JIRA Data Center within AWS a snap. Quick Start automatically sets up the following items in AWS: Network… read more


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